Kia Driving Experience

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Kia Driving Experience

Kia Motors conducts a meet and greet event a couple of times every year to showcase their upcoming car models and the latest features & technology enhancements. Given the success of the event with every passing year, the number of attendees and the activities involved has increased. This resulted in Kia Motors’ decision to get an interactive mobile application developed, that could help the attendees in planning for different activities like test-drive bookings, maps for routes to different locations, booking photo sessions, and reserving slots for different media activities to name a few.


Challenges & Solutions

When we started working on the project, the first challenge was to get the requirements translated by all the different teams involved in the event, while making sure that we don’t complicate the application and keep the user flow intuitive and easy to navigate. In order to accomplish this daunting goal of making sure all involved parties are happy, we conducted multiple workshops to understand the requirements and the mindset of the users. Keeping in mind the specifications, the mindset, and the usability guidelines of iOS and Android apps, Coeus Solutions – with the help of a partner design studio, was able to deliver a very user-friendly and a high-end design that represented the high values of Kia Motors. 

The second challenge was to launch the application, keeping in mind the high-quality standards of Kia Motors, in a very short time before the Xmas holidays so that the app could be ready for usage right after Xmas holidays by the first week of January. Coeus tackled this challenge by dividing the project into multiple small sprints with a detailed demo and feedback round with the client.

The third challenge was the architecture of the application, in which we needed to ensure a fast response time whilst catering complex features and a large concurrent user base. Coeus addressed this challenge by identifying the sensitive areas of the app and had their code reviewed by 3 different pairs of eyes to ensure a 100% optimized code and an auto-scaling cloud-based server architecture using AWS services.  

Application Features

Some of the important and worth mentioning application features are:

  • Custom interactive maps
  • Integration of music library
  • Live updates from the backend
  • Loading of high graphic pdf

Outcomes

The result was a successful launch of the application within the given time frame and the required quality standards. The positive feedback received from the users resulted in Kia Motors’ decision to add more features in the applications to make the app design and content highly customizable from the backend. They did it so that the same version of the app could be used for the future events, without the involvement of a development team or the need to upload a newer version on the respective app stores. 

BRAVO

Introduction

Coeus Solutions like always wanted to devise a solution that could add value to society. We’ve been in the customer feedback industry for a very long time in collaboration with eKomi. We understand that just like product users are our external customers, employees are our company’s internal customers. Provided that, if we could gather employee feedback in an unconventional way, we could drive extraordinary employee engagement and then ultimately, employee motivation. Therefore, our teams came up with a plan to develop an employee recognition and rewards platform. This platform was intended to offer a portal where employees could come and share recognition & rewards in the manner of social interactions.

Challenges & Solutions

The primary challenge that the team had to face, was to create something unique that could separate BRAVO! from all the other employee engagement services in the market. So, to tackle that – our key action was to automate the process of employee recognition and rewards via a web application where they could interact and acknowledge each other’s efforts in a positive way. Therefore, we built up BRAVO! as a platform where peer to peer recognition could be done in the form of timeline posts and private chats.

The next challenge was to build all these awesome features as fast as possible along with continuous iterations. For that, we needed to power up our platform with our other HR product VOE, which itself was a hefty task for us. But the team competently tackled this challenge by dividing the project into multiple small sprints and smart division of the tasks, this ensured a smooth delivery at each step. After the system was developed, it was now time to make it look appealing and interactive at the same time. For that our frontend experts did their research on various social networking sites and came up with a design that appeared as most user-friendly.

Another big challenge for the team was to build a secure transaction management system. This system required the integrations like client bundle purchases, currency conversions, and reward reimbursements against BRAVO! points. This task was completed while duly entertaining all legal and consumer rights policies.

In the end, some of our existing clients (like Allianz) were already interested in BRAVO! and we needed to create live widgets (click dummies) for them on urgent basis. Team BRAVO! worked very swiftly on the task and delivered the widgets in a very short span of 1 week. In addition to that, we had a challenge of deploying quarterly surveys for Ricoh (another existing client) and it required a lot of manual work from our side. But as they were one of our pilot clients, team BRAVO! left no stone unturned for a successful deployment of the feature. More so, ultimately this drill helped our team to make this a permanent feature of the app including biannual and annual surveys.

Application Features

  • Interactive and user-friendly platform, based on well-regarded social networking sites (having a proper timeline and option for a private chat).
  • 360o employee feedback collection.
  • Integrated reward store with a wide range of redeemable products.
  • Secure transaction management for all users.
  • Quick company onboarding and colleague invitations.
  • Ability to set and track individual as well as collective goals.
  • Reporting (on key drivers and surveys).

Outcomes

All the team efforts resulted in a successful launch of the application adhering to the desired time frame and quality standards. Though the project is still under development for further awesomeness, we’ve seen quite a positive response from the users. In addition to that, we at Coeus Solutions ourselves are using BRAVO! as a prime source of employee recognition & rewards, and we plan to keep on using it.